Questions
Answers to the things people ask most
Grouped by topic so you can find what you need quickly. If your question is not here, ask us.
Before you start
Do I have to connect my bank?
No. Money Mastery is intentionally designed without a bank connection. You download your statement and upload it yourself, so your bank credentials stay outside the system.
What file types can I upload?
Money Mastery accepts CSV, PDF, and Excel statement uploads. Download the statement from your bank or credit card provider, then upload it into Money Mastery for review before adding the transactions to your digital workbook.
I am not a spreadsheet person. Is this going to be too much?
The parts you enter information into are clearly marked, and the calculations happen around you. There is a written guide for every screen, a video walkthrough for each digital workbook, and support when you need it.
Donna is also live in the Money Mastery Collective every week for The Money Hour, where you can bring your questions directly to Donna and to the other members there with you.
How long does the first setup take?
La Soglia can be started in about ten minutes. Add your first account, enter the current balance, and you have begun.
The full Money Mastery system takes longer the first time because you are adding the accounts and information you want to track. Start with one statement and build from there. After setup, your monthly reset becomes much faster.
The free membership
Is La Soglia really free?
Yes. La Soglia is free and stays free, and no card is required. La Soglia means “the threshold” in Italian, and it is designed to be a useful starting point on its own. Upgrade only if you want more of the Money Mastery system or more access to Donna.
What happens to my free tracker if I upgrade?
Your Net Worth Tracker comes with La Soglia, the free plan, and every paid membership includes it too. Upgrading adds the paid Money Mastery tools and support included with your new membership. If you return to La Soglia later, the Net Worth Tracker is still included.
What is in the free tracker?
La Soglia includes the Money Mastery Net Worth Tracker, personal and business net worth in one place, Build Your Own Portfolio by ticker, custom views by month, quarter, or year, and access to the Money Mastery Collective discussion feed and the daily blog. Clarity AI is also included, with 5 questions each month.
Membership
Can I move between memberships?
Yes. You can move to another membership any time from your hub, and the Money Mastery work you have already done stays in place. Moving up adds more of the system or more access to Donna, and Rise Beyond begins with a conversation with Donna.
Can I cancel?
Yes. You can cancel from your hub at any time, and an annual membership runs to the end of the year you paid for.
Your membership returns to the La Soglia level when your paid access ends. Your data is kept safe, and your Money Mastery workbooks come back when your membership is active again. Your Net Worth Tracker and the Money Mastery Collective access included with La Soglia remain available to you.
What is the difference between Rise and Rise Together?
Rise gives you the full Money Mastery system, unlimited Clarity AI questions, the Money Reflection of the Day, the weekly Money Hour with Donna, and the Money Mastery Collective.
Rise Together includes everything in Rise, then adds the Monthly Money Reset, Monthly Office Hours, weekly strategy posts from Donna, and biweekly insight clips.
The simplest difference is this: Rise gives you the full system, and Rise Together gives you the full system plus a stronger recurring live rhythm with Donna.
Who is Rise Beyond for?
Rise Beyond is for people who want the full Money Mastery system along with private coaching and individualized access to Donna.
It includes everything in Rise Together, plus private coaching hours with Donna, a private channel with Donna in the Money Mastery Collective, and, for annual members who pay for the year in full, quarterly 1:1 reviews of your numbers. Annual members have 24 private coaching hours a year, and monthly members have two one-hour coaching calls a month. Your Money Mastery numbers can be the starting point, and the coaching can also include pricing, profitability, cash flow, debt, offers, hiring, growth, planning, and the decisions behind your business if you run one.
Because Rise Beyond includes private coaching time, enrollment is limited by Donna’s available calendar. Rise Beyond begins with a conversation with Donna, who speaks with each person before they join. Apply for Rise Beyond to reserve your time with her.
How do the Rise Beyond coaching hours work?
Annual members have all 24 private coaching hours from the start, to schedule in any pattern across the twelve months from joining. Two hours a month is a good rhythm, and the timing is yours.
Monthly members have 2 private coaching hours each month. Hours you do not use carry over for 12 months from the date they were paid for, and the next 2 hours open to schedule once the next payment goes through.
Sessions are scheduled at least 24 hours ahead, and changes need 24 hours’ notice too. Times are first come, first served, so many members keep a recurring time each month. Coaching hours do not carry over after a membership ends. Whenever you would like more time, you can add an extra hour with Donna, $200.
Is yearly cheaper?
Yes. Annual membership costs less than paying monthly for twelve months.
Rise is $499.99 a year, saving $99.89. Rise Together is $888 a year, saving $191.88. Rise Beyond is $6,000 a year, saving $1,200. You can see every membership side by side, monthly or yearly, on the pricing page.
Your data
Who else can see my numbers?
Only the people you choose to invite. Your Money Mastery digital workbooks are shared privately with your own Google account.
Guest access and report sharing are separate options, so you can share a Profit and Loss with your accountant without sharing your entire workbook. Access can be removed when you choose.
Can my accountant get in?
Yes. You can share the information your accountant, bookkeeper, or other trusted person needs. Report sharing and workbook access are separate, so you decide whether someone receives a specific report or broader access to the workbook.
What keeps it mine?
Your Money Mastery digital workbooks are shared privately with your own Google account, and you decide who you invite and what you share.
Using it
I have a business and a personal life on one card. Does that break it?
That is one of the situations Money Mastery is built to handle. Mark a transaction as business or personal, or split one purchase between the two, and each side stays clearly recorded in the right place.
What is Clarity AI?
Clarity AI reads your numbers, not the internet’s. It lets you ask questions about the numbers already inside Money Mastery using your own words, and it can help you understand spending, income, profit, categories, trends, and what changed from one period to another, using your own financial information as the context.
Clarity also supports smart category suggestions as you work through transactions. La Soglia includes 5 Clarity AI questions each month, and Rise, Rise Together and Rise Beyond include unlimited Clarity AI questions.
Do I have to use all five workbooks?
No. Every paid membership includes all five digital workbooks, but you can start with the one that matters most now and add the others when you are ready. They are designed to work together, so your financial picture can grow with you, one workbook at a time.
What if something goes wrong?
There is support inside Money Mastery, along with written guides and video walkthroughs for the system. You can also contact support through your member Hub or at [email protected], or ask a product-use question in the Money Mastery Collective.
Start with La Soglia, free.
La Soglia gives you the Net Worth Tracker, access to the Money Mastery Collective, and a clear place to begin with your own numbers. It is free and stays free.
Start free with La Soglia → Compare all four memberships →